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Office of Management and Budget : Human Resource Management  >> Training and Development

TRAINING COURSE DESCRIPTION



This course is intended for managers, supervisors, and certificate program participants.

Principles of Quality

Course PQ Length 2 Days

Description
This is a two-day introduction to core concepts and principles of performance improvement using a systems approach to continuous quality improvement. The course is team-taught using instructors from several State agencies who are experienced and knowledgeable in working with organizations implementing quality processes.



Scheduled Dates

Course Date/Time Location
PQK1
11/15/2010 8:30-4:00
11/18/2010 8:30-4:00
Barratt Building, 1st Floor
Kent





Scheduling/Registration contact

More Information contact
Statewide Training and Development Marianna Freilich
Carvel Building, Wilmington Carvel Building, Wilmington
(302) 577-8977 (302) 577-8977






Inclement Weather Notice:

Please call (302) 739-1990 for information about training course cancellations or postponements due to inclement weather.

Statewide or county specific State of Delaware closings and delays are available on the Internet at
http://www.delawarepersonnel.com/closings/advisory.asp.

For computer training courses at Del Tech, please review the cancellation info for each campus on the main website at
http://www.dtcc.edu/news_events/#weather, WBOC (TV channel 16), or WSTW 93.7 (radio).



Section Manager: Cindy Fauerbach

Questions? Email us at statewide_training@state.de.us

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