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Office of Management and Budget : Human Resource Management  >> Training and Development

TRAINING COURSE DESCRIPTION



Quality Service in the Public Sector

Course CEP-239 Length 1

Description
Through exercises and activities, this one-day class provides participants with tools and techniques for developing individual quality customer service skills and highlights the impact this has on the delivery of services to the public.



Scheduled Dates

Course Date/Time Location
239K1
10/21/2010 9:00-3:00
Barratt Building, 1st Floor
KENT





Scheduling/Registration Contact
Statewide Training and Development
Carvel Building, Wilmington
(302) 577-8977






Inclement Weather Notice:

Please call (302) 739-1990 for information about training course cancellations or postponements due to inclement weather.

Statewide or county specific State of Delaware closings and delays are available on the Internet at
http://www.delawarepersonnel.com/closings/advisory.asp.

For computer training courses at Del Tech, please review the cancellation info for each campus on the main website at
http://www.dtcc.edu/news_events/#weather, WBOC (TV channel 16), or WSTW 93.7 (radio).



Section Manager: Cindy Fauerbach

Questions? Email us at statewide_training@state.de.us

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